Effective date: to be confirmed · Last updated: August 8, 2026
These Terms of Service, also published as our Terms & Conditions (“Terms”), are a legal agreement between you and Forge Frameworks Inc. (“Cookies Privacy Manager”, “we”, “us”, “our”), a corporation based in Edmonton, Alberta, Canada (exact registered legal name and address to be confirmed). By creating an account, subscribing to a plan, installing our consent banner or script on a website, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of an organization, you represent that you are authorized to bind it. If you do not agree, do not use the Service.
Cookies Privacy Manager is a business-to-business (“B2B”) software-as-a-service platform for cookie-consent management. We provide an embeddable consent banner and script that our business customers install on websites they control, together with tools to record, store, and report on the consent choices made by visitors to those websites.
These Terms incorporate by reference our Privacy Policy, which explains how we collect and handle personal data and forms part of these Terms. Where a matter is addressed in detail in the Privacy Policy, we do not restate it here; if there is a direct conflict about how personal data is handled, the Privacy Policy controls for that subject.
We may make additional product- or plan-specific terms available (for example, an enterprise order form or a Data Processing Addendum). Where you agree to such additional terms, they form part of your agreement with us and, in the event of a conflict on their specific subject, control over these Terms.
Eligibility. You must be at least 16 years old to hold an account, and if you register on behalf of an organization you must be of the age of majority in your jurisdiction (18 in Alberta) and authorized to bind that organization. The Service is intended for business use by a company and its authorized adult personnel and is not directed to children.
Registration. You agree to provide accurate, current, and complete information when you register and to keep it up to date. Each plan permits you to register a set number of website domains, which differs by plan and is stated on our pricing page; you may increase that number by purchasing an add-on or by moving to a higher plan (Section 6). Deploying the banner on more domains than your plan permits is a breach of these Terms.
Email verification. You must confirm your email address to keep your account. If an account is created and never verified, we will send one reminder, then disable and ultimately delete the account, on the timeline set out in our Privacy Policy.
Credentials and account security. You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us promptly at support@cookiesprivacymanager.com if you suspect unauthorized use. We offer optional two-factor authentication and recommend enabling it. We are not liable for loss arising from your failure to safeguard your credentials.
The Service provides a cookie-consent-management platform, which may include: an embeddable consent banner and JavaScript snippet; storage of the consent records collected from your website visitors; a cookie scanner that inspects pages of a website you control; consent and usage reporting; and related account, billing, and support tools. Specific features, capacities, and limits (for example, number of domains, monthly consent volumes, page views, scan allowances, and data-retention windows) depend on the plan you select and any add-ons you purchase.
Compliance tool, not legal advice. The Service is a tool to help you operate and document your own cookie and consent practices. It does not constitute legal advice and is not a substitute for advice from a qualified lawyer. You are solely responsible for determining your legal obligations and for configuring and using the Service so that your use complies with the laws that apply to you (see Section 4).
You agree to use the Service only for lawful business purposes and in accordance with these Terms. In particular, you are responsible for, and you agree that:
You agree not to, and not to permit anyone to: (a) use the Service for any unlawful, infringing, deceptive, or harmful purpose; (b) copy, modify, reverse-engineer, decompile, or disassemble the Service, except to the extent that restriction is prohibited by applicable law; (c) resell, sublicense, or otherwise make the Service available to third parties except as expressly permitted; (d) probe, scan, or test the vulnerability of, or interfere with or disrupt, our systems or infrastructure, or circumvent any access, rate, or usage limits; (e) upload malicious code or transmit unlawful or infringing content; (f) use the cookie scanner against any website you do not own or control; or (g) impose an unreasonable or disproportionate load on our infrastructure. We may investigate suspected violations and may suspend or terminate access as described in Section 13.
Your data. As between you and us, you retain all ownership of the data and content you and your authorized users submit to the Service and of the consent records collected from your website visitors on your behalf (together, “Customer Data”). You grant us a non-exclusive, worldwide license to host, copy, process, transmit, and display Customer Data only as necessary to provide, maintain, secure, and support the Service, to comply with law, and as otherwise permitted by the Privacy Policy.
Two classes of personal data. The Service involves two categories of individuals: (i) you and your authorized users (the business customer), and (ii) the visitors to your websites whose consent choices are recorded through the banner.
Controller / processor roles. For personal data relating to your website visitors that is processed through the Service (for example, consent records and associated technical data), you are the data controller (or business) and we act as your data processor (or service provider). We process that visitor personal data only on your documented instructions and as needed to provide the Service, and as described in the Privacy Policy. For personal data relating to your own account (for example, your name, email, and billing details), we act as a controller for our own account, billing, security, and communications purposes as described in the Privacy Policy.
Data Processing Addendum. A Data Processing Addendum (“DPA”) governing our processing of visitor personal data on your behalf is available on request and, where you require one, forms part of these Terms (availability of a DPA to be confirmed).
Retention. Consent records are retained according to your plan's data-retention window and any per-customer override, and account data is retained during your subscription and for a limited period after closure. The specific windows for each category of data, and the deletion timelines that apply after an account closes, are set out in the Privacy Policy. Deletion under these windows is automatic and permanent — records past their window are removed by scheduled jobs and cannot be restored. You are responsible for exporting any Customer Data you wish to keep before your account is closed or its retention window elapses; exports can be generated from your dashboard, and generated export files themselves expire after a short period stated in the Privacy Policy.
Erasure requests. If you ask us to erase your account, we will do so directly rather than waiting for a scheduled window, subject to any records we are required by law to keep (for example, invoices retained for tax purposes). Requests go to privacy@cookiesprivacymanager.com.
Paid plans; no free tier. The Service is offered on paid subscription plans only. There is no free tier and no free trial. When you subscribe, you select a plan and a billing cycle (monthly or annual) and you are charged at checkout for the first billing period. Prices are stated and charged in Canadian dollars (CAD) unless otherwise specified, and are exclusive of applicable taxes, which are added where required.
Payment processing (Stripe). Payments are processed by our third-party payment processor, Stripe. We do not receive or store your full card number. Your use of the payment process is also subject to Stripe's terms and privacy policy.
Automatic renewal. All paid subscriptions renew automatically at the end of each billing period (monthly or annual, as selected) using the payment method on file, at the then-current price for your plan, until you cancel. By subscribing, you authorize us and Stripe to charge your payment method for each renewal. You may cancel auto-renewal at any time from your billing dashboard.
Plan allowances. Each plan includes a monthly allowance of consent records and page views, a monthly allowance of on-demand cookie scans, and a maximum number of registered domains (and, for enterprise accounts, locations). Allowances are stated on our pricing page, are visible in your dashboard, and reset at the start of each calendar month. Scheduled and background scans do not count against your on-demand scan allowance. Enterprise plans are billed annually on negotiated terms.
What happens if you exceed an allowance. We do not cut you off the moment you reach a limit. You will see in-app warnings and receive email notice as your usage approaches and reaches your allowance. When you first exceed your monthly consent allowance we continue recording and start a short grace period — currently 48 hours, and while usage remains under 105% of your allowance — so that you have time to upgrade or add capacity. Once that grace period ends or that ceiling is passed, further consent records for the remainder of that month are not stored, and cannot be recovered afterwards. Recording resumes automatically at the start of the next month. Attempts to register more domains than your plan permits, or to run more on-demand scans than your allowance, are refused at the point of use rather than silently absorbed.
Add-ons. You may purchase add-on capacity packs to increase an allowance without changing plan. An add-on is charged a prorated amount for the remainder of the current billing period at the time you buy it, and then at each renewal alongside your plan. If you remove an add-on, the capacity remains available until the end of the current billing period and no refund or credit is issued for the unused remainder. Some add-ons are available only on certain plans.
Cancellation. Cancellation takes effect at the end of the current paid billing period. You retain access to paid features until the end of that period, after which the subscription ends and access to paid features stops. Because there is no free tier, an account with no active subscription does not retain paid functionality.
Refunds. Except where a refund is required by applicable law, payments are non-refundable, and we do not provide credits or pro-rated refunds for partial billing periods, unused time, or features not used. Nothing in this Section limits any non-excludable refund or cancellation rights you may have under applicable consumer-protection law (see Section 11).
Price changes. We may change our prices and plan features. For changes that affect a renewal, we will give you reasonable advance notice, and the change will take effect on your next renewal after the notice period. If you do not agree to a price change, you may cancel before it takes effect.
Statement descriptor. Charges may appear on your statement under a descriptor beginning with “CPM*” (for example, “CPM* COOKIES PRIVACY”). If you do not recognize a charge, please contact support@cookiesprivacymanager.com before disputing it with your card issuer.
Chargebacks. Before initiating a chargeback or payment dispute, you agree to contact us first at support@cookiesprivacymanager.com and allow us a reasonable opportunity to resolve the matter. We may suspend an account with an unpaid balance or an unresolved, invalid chargeback until it is resolved. This Section does not limit your rights under applicable law or your card network's rules.
We rely on third-party service providers to operate the Service, and some of them act as our sub-processors for personal data. These include, among others, our payment processor (Stripe), bot-protection provider (Google reCAPTCHA), IP geolocation provider (MaxMind), and our email delivery provider. The current list of sub-processors, and details of what each does, is maintained in and available through our Privacy Policy. Your use of the Service is also subject to the applicable terms of these third parties. We are not responsible for the acts or omissions of a third party except to the extent required by applicable law or our DPA.
The Service, including all software, source code, designs, text, graphics, logos, and other content we provide (excluding Customer Data), and all intellectual-property rights in it, are and remain the exclusive property of Forge Frameworks Inc. and its licensors. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during your subscription. We reserve all rights not expressly granted. You may not use our name, logos, or trademarks without our prior written consent.
Feedback. If you send us suggestions, ideas, or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it without restriction or obligation to you.
We aim to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, timely, secure, or error-free. We may perform maintenance, and availability may be affected by factors outside our control. We may add, change, suspend, or discontinue features of the Service from time to time; where a change materially reduces core functionality of a plan you pay for, we will give reasonable notice. Any pre-release, “beta”, trial, or evaluation features are provided “as is” for evaluation, may be changed or withdrawn at any time, and are excluded from any service commitments.
To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available”, without warranties or conditions of any kind, whether express, implied, statutory, or otherwise, including any implied warranties or conditions of merchantability, fitness for a particular purpose, quality, and non-infringement. We do not warrant that the Service will meet your requirements, that it will operate without interruption or error, that defects will be corrected, or that the Service or the results of using it (including any compliance, scanning, or reporting output) are accurate, complete, or sufficient for any legal or regulatory purpose. You are responsible for evaluating whether the Service is appropriate for your needs.
Nothing in these Terms excludes, restricts, or modifies any guarantee, warranty, condition, right, or remedy that applies to you under applicable law and that cannot lawfully be excluded, restricted, or modified, including under Canadian consumer-protection legislation.
To the maximum extent permitted by applicable law:
Savings clause. Nothing in these Terms excludes or limits either party's liability where it cannot lawfully be excluded or limited, including liability for fraud, and nothing limits any rights or remedies you have under applicable law (including Canadian consumer-protection legislation) that cannot be excluded or limited by agreement. Where liability cannot be excluded but can be limited, our liability is limited to the greatest extent permitted by that law.
You agree to defend, indemnify, and hold harmless Forge Frameworks Inc. and its officers, directors, employees, and agents from and against any third-party claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your Customer Data or the content and disclosures you configure in the Service; (b) your deployment of the banner or script, including deployment on any website you do not control; (c) your use of the Service in breach of these Terms or of applicable law; or (d) your breach of your obligations to your website visitors. We will notify you of any such claim, allow you to control its defense (with counsel reasonably acceptable to us), and reasonably cooperate at your expense; you may not settle a claim in a way that imposes any obligation or admission on us without our prior written consent. This Section is subject to the non-excludable rights preserved in Section 11.
By you. You may cancel your subscription at any time from your billing dashboard; cancellation takes effect at the end of the current billing period (Section 6).
By us. We may suspend or terminate your access to all or part of the Service, with or without notice, if: you materially breach these Terms (including non-payment or a violation of Section 4); your use poses a security, legal, or operational risk to us or others; or we are required to do so by law. Where practical and lawful, we will give notice and an opportunity to cure a curable breach.
Effect of termination. On termination, your right to access the Service ends and any outstanding fees for the current period remain payable. Following termination or expiry, Customer Data is handled and deleted in accordance with the Privacy Policy's retention rules — including the permanent deletion of a closed account and the data attached to it 90 days after the subscription ends. Export anything you wish to keep before then; after deletion it cannot be recovered. Sections that by their nature should survive termination (including Sections 5, 8, 10, 11, 12, 14, and 16) survive.
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. Subject to any non-waivable rights you have where you live, you and we submit to the exclusive jurisdiction of the courts located in Alberta, Canada for any dispute arising out of or relating to these Terms or the Service. Before starting formal proceedings, the parties agree to attempt in good faith to resolve any dispute by contacting legal@cookiesprivacymanager.com.
We may revise these Terms from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice (for example, by email or an in-app notice). Changes take effect when posted, or on the later date we specify. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to a change, you must stop using the Service and may cancel as described in Section 6.
Questions about these Terms can be directed to Forge Frameworks Inc., Edmonton, Alberta, Canada: